Whether it’s a question about selling your car to Brisbane Used Cars or you simply want to know about our dealerships, our Frequently Asked Questions should have it covered.
We will buy or trade in cars, vans and utes. There are some vehicles that we won’t be able to give you an instant offer for, but once you provide the details of your vehicle, we will get in touch with you to provide you an instant offer. Cars over 10 years old or 150,000 kilometres will not generate an instant offer.
Your instant offer is calculated by taking into account the following:
Current market pricing, based on data supplied by independent vehicle valuation website, Glasses Guide
The make, model and year of your car
The registration being current
The number of kilometres on the odometer matching a relative number for the the age of the car
The Service History of the vehicle is the up-to-date, log books are up to date & available.
All the components of your car are working / still with the car ie. GPS, cargo blinds, stereo, speakers
2 sets of keys are included
There are no illegal modifications
The interior / exterior condition of your vehicle is considered good for it's age
A number of variables are factored in to determine your vehicle's price. These include the condition of the vehicle and the current market price for the make, model and age of your vehicle.
Please note that the instant price is subject to an inspection of your vehicle and the T&Cs. If the condition of the vehicle is different than the expected condition, we may revise the amount we offer you.
Once your online application has been submitted, one of our buying team will contact you to arrange an inspection at our location in Moorooka or Slacks Creek. We can also come to you, if you're within 50km of our dealership.
We operate Monday-Friday, 8.30am - 5.30pm, and Saturday, 8.30am until 5pm
Our buying team are available 6 days per week. Monday to Friday, from 8.30am to 5:30pm, Saturday 8.30am to 5pm. In most cases, you’ll be contacted the same day or next business day - depending on the day and time you submitted your valuation.
Yes! Our buying team will travel to the Gold Coast, Ipswich through to Brisbane's Northern Suburbs to inspect your vehicle.
Your instant offer is valid for 7 days from the date of the valuation. We reserve the right to extend or withdraw the offer at any time.
No, the online price range is determined by independent market valuation site, Glasses Guide. This is a fair market price, based on the details you have provided. Our buying team will use the price range guide as an indicator on the vehicle's value. On inspection, your instant offer price may vary depending on the condition, documentation provided with your vehicle (refer to T&Cs here)
If your vehicle meets any of the following criteria it will not pass inspection and any offer that has been made will be withdrawn.
If it the vehicle has has been identified as stolen or written off, shows signs of being repaired after being involved in a major accident, is determined to have major mechanical defects or issues, or has had hail damage.
Yes, but you must obtain a letter from your finance institution indicating the outstanding balance. The amount offered will be paid to your financial institution once the vehicle has been traded in. If the offer is higher than the vehicle payout figure, the difference will be paid to you (or the registered owner) via direct credit to your bank account or by bank cheque.
Yes. Once you complete the online form, our buying team will contact you to arrange a visual inspection of your vehicle to provide you with an accurate price.